Our reception staff will be happy to assist you with any queries. Please be aware that during busy periods, response time may be longer. Your patience during these times is appreciated. Our staff will always treat you with respect and we require the same from you to ensure satisfactory resolution of your queries.
Our doctors are in consultation during working hours and are unable to take telephone calls. However a message can be taken for them to call you back at the end of the day if possible. Consultations cannot take place over the phone so a follow-up appointment may be required. For calls of an urgent nature you may speak with your doctor, reception will need to get some information from you first regarding the nature of the call.
Mediscreen has an electronic reminder system. This allows us to ensure you take preventative measure with your health via regular check-ups. We will send you a letter to remind you when you are due for immunisations, pap smears, blood tests etc. If you would prefer not to be a part of this system, please notify reception.